Last
Update: SEPTEMBER 5, 2007
Retallack
respects the privacy of individuals and organizations that we deal with. This
notice describes our privacy policy.
1. Acceptance of Terms
By using the Retallack website,
you consent to the collection and use by Retallack of
personal information as described in this Privacy Policy.
2. Collection of
Information
Two types of information may be collected on the Retallack
website: Personal Information and Non-Personal Information. "Personal
Information" is personally identifiable information, such as your name,
address, e-mail address and credit card information. At the time of collection
we will set out clearly the information that we are collecting and the purposes
for which we will use it. It is always your choice whether or not to provide
Personal Information. If you choose not to provide requested Personal
Information, you will not be able to use certain features of the website and
you will not be able to engage in transactions through the website. The
following is a list of the means by which Retallack may
collect Personal Information on this website:
"Non-Personal
Information" is information of an anonymous nature, such as an Internet
Protocol Address (IP Address), the domain used to access the Retallack website, and the type and version of browser or
operating system being used. Aggregate information, such as demographic
statistics of our users (e.g. geographical allocation of our users), number of
visitors, what pages users access or visit, search
requests, average time spent on this website, and information volunteered by
the user, such as survey information, is also considered Non-Personal
Information. Business contact information such as the name, title, business
address or telephone number of a business or professional person or an employee
of an organization is not considered Personal Information. Non-Personal
Information is collected or derived by us in the course of operating this
website. For example, our web servers may automatically collect Non-Personal
Information which is provided through your browser or stored on a Cookie when
you choose to visit the Retallack website. A
"Cookie" is a small text file that our web server places on a user's
computer hard drive to be a unique identifier. Retallack
may use Cookies to track usage patterns and deliver customized content to
users. Our Cookies do not collect personally-identifiable information.
3. Use of Information
Retallack collects information only for the following
purposes:
For example, users who provide information may
receive, from time to time, email announcements (e.g., regarding new snow or
special offers) and/or newsletters. You have the option to not receive these
types of communications. Furthermore, the information will also be used to
create customer profiles based on browsing or purchasing history. Please note
that we will not supplement information collected on our website with data from
other sources. In addition, we will not share data with any third parties
without a user's express consent. We may offer links to other websites. For
example, you may be directed to a third party credit card processing website to
properly process your online order. The privacy policies of such third parties
are not under our control and may differ from ours. If you have any doubts
about the privacy of the information you are providing on another website, we
recommend that you contact that website directly for more information and
review its privacy policy.
4. Security of
Information
Retallack
protects user information with the following security measures:
We have reasonable security
measures in place to protect against the loss, misuse and interception by third
parties of the information under our control. However, complete confidentiality
and security is not yet possible over the Internet. We assume no liability for
any damages you may suffer as a result of interception, alteration or misuse of
information (including your Personal Information) transmitted over the
Internet. It is important for you to protect against unauthorized access to
your password and to your computer.
5. Disclosure of
Information
Retallack will not transfer Personal Information to
third parties, except for our business partners who have agreed to comply with
legally required privacy standards, and who will use the information only for
the purposes disclosed at the time of collection or for a use consistent with
that purpose. From time to time we may employ third parties to help us improve
our website. These third parties may have limited access to databases of
website user information or registered member information solely for the purpose
of helping us to improve the website and they will not be able to use the
information about our users for any other purpose. We may disclose your
Personal Information if we are required to do so by law or in the good faith
belief that such action is necessary or appropriate to: (a) conform to or
comply with any law, regulation or court order; (b) protect and defend our
rights or property or that of our suppliers, whether or not required to do so
by law; or (c) protect the personal safety of users of our site or the public.
We also reserve the right to disclose personal information to appropriate
authorities at our discretion when it appears that activities are occurring
which are illegal. We may disclose Personal Information in some other limited
circumstances, but we will specifically describe them to you when we collect
the information, such as in the terms of use for a new service.
6. Retention
Retallack will keep your Personal Information for as
long as it remains necessary for the identified purpose or as required by law,
which may extend beyond the termination of our relationship with you. If you
request that your name be removed from our databases, it may not be possible to
completely delete all your Personal Information due to technological and legal
constraints.
7. Access and Accuracy
You have the right to access your Personal Information
to verify the Personal Information that we have collected in respect of you.
Upon receipt of your written request, we will provide you with a copy of your information.
We will make every reasonable effort to keep your Personal Information accurate
and up-to-date, and we will enable you to revise the Personal Information as
appropriate. Having accurate Personal Information about you enables us to give
you the best possible service. You can help by keeping us informed of any
changes such as a change of address or telephone number. If you would like to
access your information, or if you find any errors in our information about
you, please send us an email. Retallack
will endeavour to deal with all such requests for
access and modifications in a timely manner.
8. Changes to our
Privacy Policy
Retallack reserves the right to change this privacy
policy at any time and will post an appropriate notice on the Retallack Website. Any change to this Privacy Policy will
become effective on the date the change is posted and will apply to information
collected from the date of the posting of the revised Privacy Policy and to
existing information held by Retallack. The date on
which the latest update was made is indicated at the top of this document. We
recommend that you print a copy of this Privacy Policy for your reference and
revisit this policy from time to time to ensure you are aware of any changes.
Continued use of the Retallack website signifies your
acceptance of any changes to the policy.
9. Contact Us
If you have any concerns about privacy at Retallack, please send us an email. If we do not resolve an
issue to your satisfaction, you may file a complaint with the Privacy
Commissioner of
The Privacy Commissioner of
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